Tornado Recovery Efforts: What you need to know and how you can help. Learn more

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The City of Round Rock continues to assess damage and assist affected residents following severe weather early Monday evening. Though assessments are still ongoing, officials believe that hundreds of structures have received some level of damage, and damage appears to be isolated to a handful of neighborhoods.   No fatalities or major injuries have been reported.

Round Rock Mayor Craig Morgan signed a declaration of disaster Tuesday, March 22, asking the public to avoid areas with damage as public safety and transportation crews and volunteers continue to clear debris.

The Building Officials Association of Texas (BOAT) has sent trained and certified personnel to perform damage assessment to homes in neighborhoods impacted by Monday’s tornado in Round Rock. These assessments will take place Wednesday and Thursday. These post-disaster building damage assessments are intended to minimize the potential for additional bodily injury by advising residents and first responders of any potential hazards. At this time, City officials believe roughly 350-400 homes were damaged in the storm.

Residents who have experienced damage are encouraged to report it at  damage.tdem.texas.gov and select “March Severe Weather.”

Austin Disaster Relief Network (ADRN) is partnering with the Red Cross, Catholic Charities and other support organizations to provide emergency supplies and accept requests for financial assistance for tornado survivors in Round Rock at the United Heritage Center at Dell Diamond.  To receive ADRN services, homeowners need to bring a photo ID, a current utility bill for their home (paper or electronic) and a photo of the damage to the  United Heritage Center at Dell Diamond during the following times:

Residents can also call the ADRN Disaster Survivor Hotline for help and information at 512-806-0800. 

The City of Round Rock will coordinate pickup of storm-related debris placed along the curb in the coming week at no cost.

Residents with damage to their home are asked to separate construction debris from tree limbs and branches, and stack them along the curb or as close to the curb as possible so equipment can reach them.  Do not place construction debris in your garbage container, and do not place any debris or tree limbs in the roadway. 

The City of Round Rock has placed large dumpsters within affected neighborhoods for residents to dispose of storm-related debris.  Residents who lost their regular trash containers in the storm may also use these dumpsters for residential waste, and will be provided replacement carts after initial cleanup efforts.  The locations of these dumpsters can be found on the maps below:

The Austin Disaster Relief Network (ADRN) is accepting donations and coordinating efforts to help affected residents. For more information, visit adrn.org. The City of Round Rock is currently accepting donated items, such as work gloves, trash bags, tarps and dog and cat food, at the Dell Diamond Heritage Center (3400 E. Palm Valley Blvd.).

Groups of two or more who are able to provide manual labor in the form of heavy lifting can volunteer by checking in at the volunteer tent at the Dell Diamond Heritage Center (3400 E. Palm Valley Blvd.) during daylight hours. More volunteer opportunities will be available this Saturday, with more information forthcoming. Please note, you will be encouraged not to park your vehicle in the neighborhoods to allow safe passage for public safety; parking will be provided at a nearby location when you receive a volunteer assignment.

For other inquiries, please email neighborhoods@roundrocktexas.gov.

The City’s Transportation crews continue to work to ensure that roadways are passable; however, they will only remove debris in City right-of-way. Limbs that are blocking roadways and presenting a danger to motorists can be reported by calling 512-688-0398. Any fallen trees on private property are the responsibility of the property owner. The City’s Parks and Recreation Department is currently assisting affected residents with trees that are pose a significant safety threat.

203 Commerce Blvd., Round Rock, Texas 78664 Phone: 512-218-5590 Fax: 512-218-5594 firedept@roundrocktexas.gov

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City of Round Rock 221 East Main Street Round Rock, TX 78664 512-218-5400